Rock Social

We Socialise your Enterprise. Our Team of Social Experts are here to make your business get the full potential out of your social media plan. #SMM #SocialMedia
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Is your business in the travel or hospitality industry? There are 2.8 million Australian visitors to TripAdvisor each month. You should be monitoring your business to make sure reviews are truthful and you are responding appropriately to criticism.    #RockSocial #RockSM #TripAdvisor #OnlineReviews #NegativeReviews

It's clear that mobile phones and accessing the internet via mobile isn't just for personal purposes now. Business, commercial and sales. this should be part of your target demographic.

But just because you don't win them all doesn't mean you shouldn't try. Winning isn't everything, but wanting to win is. #RockSM #WinningIsEverything #Wanting #KeepTrying

But just because you don't win them all doesn't mean you shouldn't try. Winning isn't everything, but wanting to win is.

Even though you are not dealing face to face with customers on social media, consumers are still looking for outstanding customer service when purchasing online    #RockSM #SocialMedia #CustomerService #CustomerSatisfaction #OnlineShopping

Even though you are not dealing face to face with customers on social media, consumers are still looking for outstanding customer service when purchasing online

A recent study has shown that 87% of consumers will buy a product because a company supports a cause that is important to them    #RockSM #SMM #BusinessEthics #ConsumerCare #Charity #SupportACause

A recent study has shown that of consumers will buy a product because a company supports a cause that is important to them

Maximise the results of your content pieces by taking the extra time on creating them. 80% of your results come from 20% of your effort    #RockSM #SMM #QualityOverQuantiy #ContentMarketing #BeResultsDriven

A recent study has shown that of consumers will buy a product because a company supports a cause that is important to them

Snapchat's filter known as Live Stories enables snapchatters to add their snap to a story if they are on location. This gives your audience access to a live event, presented from a personal point of view.    #RockSM #SMM #Snapchat #Events #Live #Stories #Audiences

Influencer marketing drives 11 times more ROI as other forms of digital media, so it is important when picking a social media influencer that your target audience can relate to them

For an organisation to find online success, it is important to know your audience and how to connect to them. Consumers like to feel connected with the brands they use and social media is a way for them to feel connected. So make sure your content is relevant and relatable!    #RockSM #SocialMedia #Connections #OnlinePresence #Relevance #SMM

Influencer marketing drives 11 times more ROI as other forms of digital media, so it is important when picking a social media influencer that your target audience can relate to them

Add an auto-response on Facebook so your clients know their message has been received – then reply as soon as you can after that. Responding to all messages and doing it quickly will activate a great badge on your profile.    #RockSocial #RockSM #SMM #Facebook #AutoResponse #AutoReply

Even though you are not dealing face to face with customers on social media, consumers are still looking for outstanding customer service when purchasing online

Can you share some insight into your business that followers would love to see? People are inherently nosy – give them some behind-the-scenes.    #RockSocial #RockSM #SMM #BTS #BehindTheScenes #Facebook #Instagram

A recent study has shown that of consumers will buy a product because a company supports a cause that is important to them

Has someone commented on your page or post? Replied to your tweet? The least you can do is like the comment – preferably reply too. Reward them for engaging with your content. You'll quietly encourage them to come back again.    #RockSocial #RockSM #Engagement #OnlineEngagement #SMM

Even though you are not dealing face to face with customers on social media, consumers are still looking for outstanding customer service when purchasing online

What should your business objectives be when you're on Pinterest? Conversions. 9 in 10 Pinterest users plan or make purchases on the site. If you have products for sale – flaunt them.    #RockSocial #RockSM #Pinterest #PinterestSales #OnlineAdvertising #OnlineStore #SMM

Even though you are not dealing face to face with customers on social media, consumers are still looking for outstanding customer service when purchasing online

Did you know that 85% of Facebook video is viewed without sound? SUBTITLES PLEASE! Ensure viewers don't miss out on anything in the audio.    #RockSocial #RockSM #Facebook #Video #FacebookVideo #SMM

It's clear that mobile phones and accessing the internet via mobile isn't just for personal purposes now. Business, commercial and sales. this should be part of your target demographic.

Keep yourself and your campaign on track with defined targets – this will allow you to refine content as needed but keep the campaign goals and objectives in check.    #RockSocial #RockSM #OnlineCampaigns #SMM #SocialMedia

It's clear that mobile phones and accessing the internet via mobile isn't just for personal purposes now. Business, commercial and sales. this should be part of your target demographic.

One of the key steps in any campaign is analysing – from start to finish. Think about your decisions – you've made them for a reason – and ensure you're setting your team up for the best ROI.    #RockSocial #RockSM #OnlineCampaigns #SMM #Analytics #CampaignReview

Did you know that ¾ of people use mobile for education? From primary to tertiary and even informal education. Don't assume your educational assets are being accessed on a desktop.

Just finished an online campaign or still in the middle of one? Review your analytics to determine what did and didn't work in your campaign. You can put this into practice for your next campaign or even tweak the current one to optimise results and get the best bang for your buck.    #RockSocial #RockSM #OnlineAdvertising #SocialCampaigns #SocialMedia

Even though you are not dealing face to face with customers on social media, consumers are still looking for outstanding customer service when purchasing online

Be specific – really target a few of your client segments. Of course, you'll sell your products or services to anyone but think about who is your target audience.    #RockSocial #RockSM #OnlineProfiles #TargetAudience #TargetCustomers

Did you know that ¾ of people use mobile for education? From primary to tertiary and even informal education. Don't assume your educational assets are being accessed on a desktop.

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