The Ultimate Patient Experience

A collection of articles on both Dental Customer Service and also on the business of dentistry, written by Dr David Moffet BDS, the #1 Authority on World Class…
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Preparation Is The Key
Preparation Is The Key
There Really Are No Rewards Or Prizes For Being Nasty…
There Really Are No Rewards Or Prizes For Being Nasty…
Zero Idea, Humble Pie, Coaching Program, Something To Do, How To Plan
Sometimes You Can’t Fix Stupid….
Dental Receptionist, The End Game, Dentistry, Alligators, Customer Service, David, Ultimate, Experience
Our Purpose Is To Serve
Kiss Concert, Concert Tickets, Bad Translations, Dragon Boating Racing, Rowing Crew, People Running, Boat Race
Are You All Speaking The Same Language?
Grandmother Granddaughter, No Bake Cake, Good Food, Stock Photos, Baking, Happy, Recipes
Have Your Front Office People Been Prepared For These Situations?
Wordpress Theme Design Creative, Human Interaction, Bond Street, Creating A Brand, New Dress, Physics, How To Memorize Things
“It’s 2024. Time to Get Physical and Personal”
Missing Money, Identity Fraud, Fiat Money, Pyramid Scheme, Shocking News, Rhyme And Reason, Money Laundering, Dental Office
“Pass Me My Shovel. While I Continue Digging Myself A Hole…”
Kickoff Meeting, Marketing Firm, Marketing Books, Pr Firms, Stories Of Success, Promote Book, Time Management Tips, Writing Services, Public Relations
To Leverage Your Business You Must Do This One Thing
Lottery Tickets, Winning The Lottery, Thought Process, Business Owner, The Past, Old Things
As A Business Owner, The Choice is Yours.
Dental Graduate, Golf Driving Range, Join A Gym, Dance Instructor, Learn To Run, When Things Go Wrong, Professional Advice, Tuition
What Sort Of Results Can You Achieve On Your Own?