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The Ultimate Patient Experience

A collection of articles on both Dental Customer Service and also on the business of dentistry, written by Dr David Moffet BDS, the #1 Authority on World Class…
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1,120 Pins
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Collection by
David Moffet
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Customer Service
A Robot Hears, But Doesn’t Listen….
A Robot Hears, But Doesn’t Listen….
Dental Works, Dental Receptionist, Call Tracking, Big Words, Dental Services, Dental Treatment, What Is Your Name, Free Market, Dental Practice
Dental Works
Dental Receptionist
Call Tracking
Big Words
Dental Services
Dental Treatment
What Is Your Name
Free Market
Dental Practice
Welcome To The World Of Change.
Btob, Fast Tract Diet, Secteur Public, Small Intestine Bacterial Overgrowth, Leaky Gut Syndrome, Serving Others, Data Breach, Existing Customer
Btob
Fast Tract Diet
Secteur Public
Small Intestine Bacterial Overgrowth
Leaky Gut Syndrome
Serving Others
Data Breach
Existing Customer
Customer Service In Dentistry Is Not A Numbers Game…
Physique Fondamentale, Case Presentation, True Cost, Newspaper Advertisement, Shocking News, Tribune
Physique Fondamentale
Case Presentation
True Cost
Newspaper Advertisement
Shocking News
Tribune
The True Cost Of Patients Not Completing Their Dental Treatment Plans
Dear John Letter, Hygienist, Taken For Granted, Dentistry, Dental, Customer Service, David, Ultimate
Dear John Letter
Hygienist
Taken For Granted
Dentistry
Dental
Customer Service
David
Ultimate
Is Your Use Of Automation Driving Your Valued Customers Away?
Broncos Team, National Rugby League, Brisbane Broncos, Half Time, Just Pretend, Dig Deep, People Of The World
Broncos Team
National Rugby League
Brisbane Broncos
Half Time
Just Pretend
Dig Deep
People Of The World
The Greatest NRL Grand Final Ever. Lesson Number Five: Never Bet Against A True Champion…
Dental Office, Telling Lies, True Health, Outcomes, Healthcare Professionals
Dental Office
Telling Lies
True Health
Outcomes
Healthcare Professionals
Are You Allowing Smokescreens To Be Created As An Acceptable Outcome?
British Open, Nrl, Finals, Grands
British Open
Nrl
Finals
Grands
The Greatest NRL Grand Final Ever. Lesson Number Four: The Game Goes For Eighty Minutes For A Reason…
What Is Heart Failure, Science Of Consciousness, Information Theory, Normal Heart, Laser Surgery, Organ Donor, Vision Loss, Healthy Eyes
What Is Heart Failure
Science Of Consciousness
Information Theory
Normal Heart
Laser Surgery
Organ Donor
Vision Loss
Healthy Eyes
In Your Dental Practice, Are You Offering Your Patients BEST PRACTICE Options?
Linkedin Page, Refocus, Growing Your Business, When Someone
Linkedin Page
Refocus
Growing Your Business
When Someone
“This May Be An Unwelcome Message”
Credit Card Limit, Best Credit Cards, Good Credit, Credit Score, Chase Credit, Capital One Credit Card, Credit Card Readers, Process Improvement, Shopping
Credit Card Limit
Best Credit Cards
Good Credit
Credit Score
Chase Credit
Capital One Credit Card
Credit Card Readers
Process Improvement
Shopping
Are Your Clients Paying For Ridiculous Add-Ons?
Are Your Clients Paying For Ridiculous Add-Ons?
Are Your Clients Paying For Ridiculous Add-Ons?
Adam Reynolds, Penrith Panthers, Leg Injury, Concussions
Adam Reynolds
Penrith Panthers
Leg Injury
Concussions
The Greatest NRL Grand Final Ever. Lesson Number Three: When You Can’t Perform Your Role, It’s Probably Best To Make A Sideways Move…
Best Thai Restaurant, Pad See Ew, Time In Australia, Waitstaff, Weather Change, Very Grateful, Grown Man
Best Thai Restaurant
Pad See Ew
Time In Australia
Waitstaff
Weather Change
Very Grateful
Grown Man
Are You Taking The Time To Publicly Acknowledge Your Referrers?
Grass Cutter, Get Well, Work On Yourself, Practice, Writing, How To Plan
Grass Cutter
Get Well
Work On Yourself
Practice
Writing
How To Plan
Beware The Serial Grass Cutter….