Melinda Maher

Melinda Maher

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Melinda Maher
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Let peers challenge your ideas and inspire new ones.

Let peers challenge your ideas and inspire new ones.

Logo of the United States Digital Service

US Digital Services Playbook: 3 key “plays” drawn from successful practices from private sector & government that will help government build effective digital services.

Service blueprint canvas / Cooper

Web magazine about user experience matters, providing insights and inspiration for the user experience community

Service ecosystem worksheet

Web magazine about user experience matters, providing insights and inspiration for the user experience community

Problem Tree Analysis | SSWM

Problem Tree Analysis | SSWM

Rose, Bud, Thorn is an extremely rich and useful representation a day-in-a-life. We've used it to annotate breakpoints, opportunities for improvements, and things we didn’t want to accidentally break during the process of improving something else.

Rose, Bud, Thorn is an extremely rich and useful representation a day-in-a-life. We've used it to annotate breakpoints, opportunities for improvements, and things we didn’t want to accidentally break during the process of improving something else.

Malolo Island Resort Fiji - Part of the Ahura Fijian Resort Group

Malolo Island Resort - idyllic Fijian style destination for a fun vacation with watersports, island trips and scuba diving.

black and white scottish highland cow wall art print

black and white scottish highland cow wall art print

wee-jasper-station

wee-jasper-station

For consumers, the continuing growth of voice UX is undoubtedly a welcome development – as evidenced by the proliferation of platforms and devices integrating the tech, and the increasing number of people getting acclimated to using voice. But for web and application designers, voice interaction represents, perhaps, the biggest UX challenge since the dawn of the touchscreen age.

For consumers, the continuing growth of voice UX is undoubtedly a welcome development – as evidenced by the proliferation of platforms and devices integrating the tech, and the increasing number of people getting acclimated to using voice. But for web and application designers, voice interaction represents, perhaps, the biggest UX challenge since the dawn of the touchscreen age.

How to “Remote User Test” – The Startup – Medium

How to “Remote User Test” – The Startup – Medium

Tools and Templates — Practical Service Design

Tools and Templates — Practical Service Design

FROM: What is Service Design?

A talk I gave at UX People 2013 as an attempt to demystify the term 'Service Design'. I talked about the methodologies and tools that service designers use, as…