Explore Experience Map, Customer Experience, and more!

Download Blue Latitude’s Patient Information Journey, illustrating at a high level, the information seeking behaviour of patients and their interaction with health care professionals along a diagnosis and treatment path.

Patient Information Journey: information seeking behaviour of cancer and diabetes patients and their interaction with healthcare professionals along a diagnosis and treatment path

#Digital impact on customer #experience - #Infographic via Cisco.com #healthcare

Survey: 76% of Patients Would Choose Telehealth Over Human Contact

Infographic showing things patient want to do via internet vs phone. Patients-Would-Choose-Telehealth-Over-Human-Contact-Infographic.

Customer-journey-truth-small.png 2,500×2,353 pixels

A Customer Journey Map is used to better understand the entire customer experience and help your organisation to become more customer centric.

Laughter is the best medicine… well unless you are a diabetic, then insulin is probably better. #diabetes #humor #ingrammedical

Laughter is the best medicine… well unless you are a diabetic, then insulin is…

Healthcare Consumer Segments #Infographic

How to Lose Weight Fast Without Exercise Real Proven Ways to Actually Lose Your Weight Properly)

Infographic: Health IT And The Promise of Patient Centered Healthcare

Fundamental transformation is underway in healthcare IT, but challenges remain to bring healthcare fully into the digital age.

The Beryl Institute released a new report, The State of Patient Experience, which reveals the complex reality facing the patient experience movement. The trends are positive, with a continued increase in focus on defining and supporting patient experience efforts. Yet healthcare leaders are only cautiously optimistic about the impact of their efforts

Patient Experience Infographic - The Beryl Institute - Improving the Patient Experience

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