Judi Rose

Judi Rose

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Judi Rose
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Usage of the Net Promoter Score and how it is used within our latest teaching survey.

Usage of the Net Promoter Score and how it is used within our latest teaching survey.

Net Promoter Score (NPS)

NPS or Net Promoter Score is a leading metric within Philips to measure and act upon customer satisfcation by asking the question: 'How likely are you to rec.