There are certain things you DON’T need to spend precious resources on when starting a new business. As business owners we focus on what everyone will be thinking and that we need to give a good impression, so I decided to compile a list of expenses you will not need to invest in when starting out. You DON’T need to impress everyone, not your family or your friends, however you do need to WOW your potential customers.
The C-Word!! Communication, We all do it, some a lot better than others!! When you own your own business it is imperritive you communicate in a clear concise way, making sure your message is not only delivered, but also understood in the way you intended it to be. If someone misunderstands you during a business communication, deals and negotiations could come to a standstill or cancelled altogether, Clients expectations differ from yours and employees could deliver a wrong pitch.
Exceeding customers’ expectations and creating a memorable customer experience are two important considerations for businesses.
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With about 70 days until Christmas, is your business prepared for Christmas and the holiday season? I don’t know about anyone else, but for me the last nine months have flown past me in a blink of an eye! Maybe cause I’m getting old, I don’t know….. In my first business, when I made handmade goats milk soaps, preparation for the Christmas rush started in September! Why so early you ask? That’s simple, handmade soaps take a minimum of six weeks to cure before the pH levels balance out and…
I remember something the celebrant said during our eldest son’s naming ceremony ‘It takes a village to raise a child’ and it’s the same with running a business. Sure you can do everything yourself, except have a life and soon experience the joys of burnout! Outsourcing isn’t a dirty word, so ditch the guilt! I am here today to tell you that you don’t need to do everything yourself nor should you.
The first is always the hardest, and it’s true. Last week I found out just how hard a client breakup really is. I never thought it would happen, which means I wasn’t prepared for it to happen and didn’t have any systems or procedures in place to prevent it from happening in the first place. Can you guess what I’m talking about? I’m talking about a client breakup, within seconds of answering a phone call. No notice given. No warning. No prior problems or issues. Nothing.
It’s Monday morning, you are mentally preparing yourself for the biggest of all days as your ‘to do list’ is MASSIVE. You’re all set, totally ready to kick butt on that list and then one of your babies comes to you not feeling well. Yep you are running a business with a sick child in tow. We have the toughest jobs in the world, yes I did say JOBS – plural! Not only are you a small business owner dealing with customers and staff on a daily basis.... READ MORE ....
How many do you have? Come on, it’s only a number don’t be shy. How many? We are all members of so many different Facebook groups, and Yes it’s ok to feel overwhelmed by them all. Do you know roughly how many groups you are apart of on Facebook right now without checking? Me either….. Stand by for my number…… 140!!! Wow READ MORE.....