On the rebound
On the rebound The pandemic hit the restaurant industry hard, but with the news that vaccines are on the horizon, we know better days are ahead. Whether your restaurant is operating under restrictions now or waiting to turn the corner in the coming months, now is a good time to think about what you can do in the meantime to keep customers engaged and coming back.
Supporting local cafes
Supporting local cafes With many Australian business currently doing it tough, as a result of bushfires and COVID-19, Harris Coffee saw a chance to do something to help protect local cafes. So back in June they launched the Cafe Recovery Project, offering free Harris Cafe Blend coffee, barista training and marketing support to cafes. Here are the stories.
Much deserved recognition
Much deserved recognition Normally it is the Restaurant and Catering Association that is handing out or hosting industry awards so it was great to read that they have been awarded the Association of the Year 2020
Hit for six
Hit for six 2020 has been tough for operators, but innovation has helped venues navigate challenges and continue to keep the doors open. Here are six trends we’re already seeing that are set to be big in 2021.
Sydney RCA Award winners
Sydney RCA Award winners In a year offering little to celebrate, beyond just surviving, Restaurant & Catering Association held their annual awards evening to recognise some of the state’s finest hospitality businesses who showcase the very best the hospitality industry has to offer.
What Marketing Trends to Expect in 2021
What Marketing Trends to Expect in 2021 Predictions for brands in a cookie-less, post-pandemic world. Predicting the future feels particularly daunting after the year we just had. However, there are trends and themes underway that I anticipate will color marketing in 2021. The following are five important ones:
Just eat it!
Just eat it! The Tasmanian Government has committed $250,000 to support a state-wide marketing campaign called 'Eat it Tassie!' featuring Tasmania’s hospitality venues and local personalities, and showcasing Tasmanian produce and remind people that these venues still need support.
Ugly Delicious Often the discussion revolves around how food trends shaped the year. This is one of those rare occasions where the year shaped the trends. It’s when carb-loading became the unofficial sport, the party came to suburbia and delivery stopped being a dirty word.
A stress free Christmas
A stress free Christmas Catering businesses suffering from the COVID-19 downturn have turned to at-home dining customers and the particularly clever ones have devised complete festive menus that can be brought to your door, including reheating and presentation instructions and even colouring-in kits for the kids.
Eating out in droves
Eating out in droves After months of lockdowns and reduced dining capacity in restaurants and cafes, Australians are now starting to dine out with greater frequency. Restaurant and Catering Australia have stated that in NSW, diners spent 10% more in October this year when compared to October 2019.
Wash your hands like you just chopped chillies
Wash your hands like you just chopped chillies Whilst I believe all operators need to be absolutely fastidious about COVID safe workplace practises, it did get me thinking about how this must be done primarily with the customer in mind - so as to not detract from the dining experience. Here are the top tips to do this.
Out and about
Out and about Restaurant & Catering Australia welcomed the NSW Government’s 2020-21 Budget as a comprehensive and landmark package of measures designed to support the Restaurant, Café and Catering sector get back on its feet after a horror year.